Content Designer Intern for End-User
TL;DR: Microsoft is looking for a Summer 2022 Content Design writing intern! Based in Atlanta, but will see where the world is with “remote workplace” at that time. This is a paid internship, 3 months long. Needs to have at least one semester of school left after the internship finishes (so likely to be a Junior, or a Senior who needs to finish a few classes. December 2022 graduates work too!).
Interested students should email Jonathan Foster directly with an attached resume. Jonathan.Foster@microsoft.com
Opportunity shared by TCNJ alum, Nina Navazio ’21, Content Designer at Microsoft. Nina was a double major in English and IMM at TCNJ.
About You
You’re a writer.
You’re a natural storyteller, and you have writing and editing superpowers. You also believe in the power of plain language to communicate ideas and you thrive on creating solutions that actually help people. You love it when the tech in your world makes things magical and fun, and you may have a technical background, or you are simply driven by a passion for making technology simpler and friendlier.
You’re a genuinely kind person with humility and integrity.
About this opportunity
We’re looking for a highly creative and tech-savvy writer to join us. Our team brings warmth, humanity, and clarity to the conversation we have with millions of customers. We take this responsibility to heart. It’s a big opportunity to do something good, genuine, and important for others.
You’ll work with our world-class designers, content creators, and engineering teams. You’ll create content that will help customers learn, solve their problems, and get the most out of our products. Then you’ll use data to understand how to improve your content to help customers have the magical experiences they expect. You’ll gain perspective into the future and a chance to shape how that future impacts millions of customers around the globe.
A day in the life of a Content Designer might include:
- Brainstorm with a designer or engineer
- Learn about the ins and outs of a given application or product
- Conduct competitive research to inform your content strategy and voice
- Join other writers in weekly critiques to get feedback on your work
- Collaborate with other writers and video producers to write video scripts
- Grab coffee with a colleague to hear what they’re excited about and how you can help
- Join a Teams channel to contribute to a group chat about ethical product design or your favorite sushi place
- Publish content using our content management system
- Work in Teams and answer email (yes, email’s still a thing)
You’ll be happiest here if you:
- See words as an incredibly powerful way to connect with people
- Are articulate and prepared
- Have a positive yet practical attitude
- Work quickly without compromising quality
- Take initiative and aren’t afraid to fail
- Have a growth mindset no matter what you’re working on
This role might not be a good fit if you:
- Work better in structured, top-down environments than in the often-ambiguous and uncertain world of creative independence
- See failure as humiliation rather than a necessary risk
- Value striving for perfection over an agile work ethic
Responsibilities
- Write and edit friendly, brilliantly clear UX using words and language that lands perfectly within the parameters of Microsoft’s voice & tone principles
- Design and write content for in-product and web experiences that help customers achieve great things
- Capitalize on multiple sources of customer data to inform your content strategy as well as day-to-day optimizations
- Maintain an editorial calendar that aligns with business needs and is sharable with key stakeholders
- Understand, employ and evangelize your content strategy, content types, and Microsoft voice principles
- Identify opportunities for content additions, improvements, and innovations and effectively pitch those ideas to the team and stakeholders
- Perform functional and editorial quality assurance on content as appropriate
Requirements
- Pursuing a bachelor’s or master’s degree in design or a Humanities related field (must have at least one additional quarter/semester of school remaining following the completion of the internship)
- Foundational study in the Arts & Humanities, such as Journalism, English, Creative Writing, Communications, Philosophy, Psychology, Linguistics, even Theatre, Dance and Film
- Experience writing for creative or storytelling purposes
- Natural and inquisitive passion for modern technology
- Track record of delivering projects under tight deadlines and on time
- Proficient with Microsoft Office products
Additional qualifications
- Experience in customer research is great!
- Flexible, versatile writing across form factors, subject matter, and audiences
- Creative collaboration and problem-solving skills
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks may vary depending on the nature of your employment with Microsoft and the country where you work.